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Online & Advance Ticket Ordering

GEMS has a full-fledged professional ticketing system. Among its features are:

  • ability for patrons to order tickets online, by mail, by phone, or purchase at the door
  • payment by all major credit cards (including American Express and Discover), check, or cash
  • General Admission or Reserved Seating (whereby by patrons may choose their own seats by clicking on an online venue map or over the phone)
  • any number of ticket price classes and discounts (regular, senior, student, society member, etc.)
  • tickets may be "printed-at-home" just like an airline boarding pass, or mailed, or held at the door
  • ability to create special promotional codes that provide a discount to selected constituencies or for last-minute sales
  • ability to create subscription or similar "packages" that offer a discount for multiple event purchases
  • tickets (printed by GEMS or print-at-home) include your name, contact info, and producer credits. Print-at-home tickets can include advertising for upcoming concerts or any other message you wish
  • tickets printed by GEMS are produced on a thermal printing device as used by Carnegie Hall, NYC Ballet, etc. to produce a professional-looking ticket, stub, and receipt
  • complete post-concert report showing sales by ticket type, discount coupons used, revenue, names and emails (and addresses if tickets mailed or ordered online)

For online ticketing, our fees are $60 to $95 per event, based on your organization's annual budget. A web page on the GEMS website with your logo and information (sample) is an additional $60–$150. We also charge a small processing fee to the patron (much lower than Ticketmaster, or Met Opera, or similar) to cover credit card costs and processing; we withhold 5% of the ticket price forwarded to you to cover service fees. We mail tickets to patrons up to ten days before your event. After that, we forward the list of "will call" orders and tickets to you. If you engage GEMS for Concert Services (below), we bring the tickets and staff a "will call" desk in the lobby.

Checks for advance sales are mailed to you on a regular basis prior to the event.

Click here to order online ticketing


Front-of-House Services

We provide mature, well-dressed staff for ticket, CD and merchandise sales, ushers and house managers, and backstage hands as well as signage to help make your concert run smoothly. We bring a cash box, a supply of change, and electronic credit card "swiper" for very fast processing to minimize waiting in line. You receive a complete report of ticket and merchandise sales within days of your event. Fees are $45/hour (a typical concert will require about 4 hours time). Commission of 20% applies to merchandise sales (includes credit card fees). Depending on the event, some of our staff may serve on a volunteer basis.

Click here to email Robby Meese, Director of Concert Services to for more information and to order front of house services

GEMS is a non-profit corporation that supports and promotes the artists and organizations in New York devoted to early music — playing repertoire from the Medieval, Renaissance, Baroque, and early Classical periods.